RFC

RFC internet on the fibre of Nexera

Nexera builds a fibre network and opens it to operators. You sign the internet contract with an operator, for example RFC. Enter your address and we will check whether we can connect you.

Check your address

City and building number are required. Unit number is optional.

Checking a business address?Business form

Network area: Central and north-eastern Poland, 7 voivodeships

FTTH

technology of the Nexera network

  • Fibre
  • Wholesale access (BSA)

The area is the reach of the operator’s network, not a list of addresses RFC serves. Availability depends on the building, so we check it by address.

Network

What the Nexera network is

Nexera is a wholesale operator: it builds the network and opens it to retail operators. RFC provides its services on this network under an agreement.

  1. 1.The Nexera network

    Nexera builds and maintains the fibre and opens it to retail operators.

  2. 2.RFC

    Under an agreement with the network operator, RFC provides internet on it through wholesale access (BSA).

  3. 3.Your address

    You check your address on this page. The result shows the available connection and packages, and you order the chosen package from RFC.

What the result can show on the Nexera network

On partner networks RFC currently provides fibre internet and television, without radio internet. The parameters may change, so the address check always shows the connection currently available at your address.

  • Fibre on the Nexera network

    up to 1 Gb/s

    This is what we currently offer on partner networks. No data cap, for working from home, video calls and entertainment.

    See the fibre offer
  • Television

    from 128 channels

    On partner networks too. Sport, films, documentaries and kids' channels.

    See the TV packages
  • RFC’s own network

    up to 2 Gb/s

    The 2 Gb/s connection is currently available only on RFC’s own fibre network, not on partner networks.

    About RFC’s own network
Support

Contract, support and faults

On the Nexera network you are an RFC customer. You deal with us on everything, not with the network operator.

  • Contract and billing

    You sign the contract with RFC and settle your bills with RFC. The address check shows the price and the available connections.

  • Faults

    Report a fault to RFC customer service, by phone or through the help pages.

  • Help and contact

    Guides, contract questions and RFC contact details in one place.

Questions

Questions about RFC internet on the Nexera network

The most common questions before the address check.

  • Can I get RFC internet on the Nexera network?
    Yes, if the network reaches your building and RFC can provide the service from it at that address. The address check on this page decides.
  • Who do I sign the contract with?
    With RFC. Nexera provides the network; your internet contract, support and billing are with RFC.
  • How much does RFC internet cost on this network?
    The price depends on the address and the available connection. After the address check you see the available packages with prices and can continue to the order.
  • Where do I report a fault?
    To RFC customer service, by phone at +48 52 55 11 444 or through the help pages. The network operator does not support RFC customers.
  • Which technology does the Nexera network use?
    Technology: FTTH. Network area: Central and north-eastern Poland, 7 voivodeships. The address check shows the connection available at your address.

Network extensions

No coverage? We'll check whether we can extend the network

We build extensions on our own network and on partner networks. We look at the options for a single house as well as a whole housing estate. Write to us and we will check the options and reply.

  1. You send the address

    Locality, street and building number — in a message to us.

  2. We check

    We check whether a connection can reach it from our network or a partner network.

  3. We plan the extension

    If it is possible, we agree the scope of work and the date.

  4. You are online with RFC

    After the extension we connect your address and you can use RFC internet.

A new housing estate, or neighbours gathering interest?

We are glad to look at every initiative — from a developer, a housing community or a group of neighbours. Tell us where and how many homes or flats are interested. The number of interested addresses helps us judge whether and how to bring the line.

Tell us what you need