UKE educational resources
Consumer education — main portal (opens in a new tab)
The UKE Consumer Information Centre education hub. Starting point for all telecom-safety guides.
Click with your head (opens in a new tab)
Practical guide to safe internet use — phishing, SMS scams, online privacy protection.
Know what you sign (opens in a new tab)
Informed contracting for telecommunications — what to read before signing, your consumer rights, how to terminate.
Telecommunications services — overview (opens in a new tab)
Overview of how telecommunications services are provided in Poland, market regulations, and consumer-support institutions.
Guides for download (PDF) (opens in a new tab)
Free downloadable materials — brochures, infographics, practical UKE guides in PDF format.
cik.uke.gov.pl
Reporting security incidents
If you notice abuse, a phishing attempt, or any other security incident related to our service, please contact: internet@rfc.pl. We respond as quickly as possible.