Contact.How can we help?
Sales and customer service share one number, technical support has its own. You can also write to us.
Prefer to write?
Matters that need a description or an attachment are best sent by email or the form.
internet@rfc.plPhone
Sales and customer service
Sales — Offer, availability at an address, orders.Customer service — Contract, invoices, service changes, the client area.+48 52 55 11 333Mon–Thu 9:00–17:00 · Fri 8:00–16:00
Technical support
How your connection works, router and equipment setup, help getting connected.+48 52 55 11 444Mon–Fri 9:00–19:00, Sat 9:00–17:00
Business clients: the scope and hours of support are set in the contract.
Write to us
Briefly describe your case — we'll reply once the message reaches the right team.
Worth including
Asking about availability? Give the address where you want the service.
A contract or invoice matter? Give your contract number.
A technical matter? Describe what is happening and which device it concerns — we'll pass your message to technical support.
Offices
Our main office is in Bydgoszcz and a branch in Zgorzelec. Drop in during opening hours — no appointment needed.
Main office
Bydgoszcz
- RFC INTERNET Sp. z o.o.
ul. Kujawska 2
85-031 Bydgoszcz - Mon–Thu 9:00–17:00 · Fri 8:00–16:00
- RFC INTERNET Sp. z o.o.
Branch
Zgorzelec
- RFC INTERNET Sp. z o.o.
ul. Iwaszkiewicza 14A
59-900 Zgorzelec - Mon–Fri 9:00–14:00
- RFC INTERNET Sp. z o.o.
Your answer may already be here
Our Help page covers coverage, installation, fees and TV. Invoices and account details are in the client area.